Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 417362 Views
  • 2 replies
  • 2 kudos

Resolved! Joining 02 want to keep my number

I have filled in the form to keep number on My 02, with my Old number, new number, PAC, Sim serial number, perfect- however auto email received security failed - what’s wrong?!? Can’t work out what I can do different? Any ideas.

JGee by Level 1: Joiner
  • 951 Views
  • 2 replies
  • 0 kudos

Apple Watch cellular

Hi tried o2 support but going round in circles!Basically if I was to purchase an Apple Watch with my o2 account as my other half wants one but where she is with three mobile they don’t support cellular yet. If I gave to her as a gift and carry on pay...

Ryan22 by Level 1: Joiner
  • 1240 Views
  • 6 replies
  • 0 kudos

Resolved! Handset not delivered

I ordered a new handset for an upgrade on friday 27th November, it was supposed to be delivered on Monday 30th. It didn't arrive and the DPD site said it was being held at the local depot. I rang DPD and O2 on Tues 1st and a lost parcel query was rai...

annie85 by Level 1: Joiner
  • 608 Views
  • 1 replies
  • 0 kudos

Arbroad

I’m at holiday right now and I can’t see any incoming calls everything is coming unknown number.

Ksenija by Level 1: Joiner
  • 1083 Views
  • 5 replies
  • 0 kudos

Resolved! Sim card

Hello I have changed from pay as you go to pay monthly, I have changed my number over aswell, but my new SIM card hasn’t arrived but my pay as you go sim has been cut off?

Payasyoug by Level 1: Joiner
  • 1051 Views
  • 3 replies
  • 0 kudos

Seen a Uswitch o2 plan but im on a sim only pland

iv seen an offer on USwitch that is the samsung galaxy s20+ on o2. but because i have a sim free plan could that be canceled infavor of me still staying with you guys but means i got a new phone as my phone now im using has major function issues

Resolved! New phone from o2 blocked - Samsung Galaxy Z fold2

Hi, I got the Samsung Galaxy Z fold 2. It would not work or recognise my sim card. After 2 days of speaking with advisors who have said they are sending signals to my sim card. I eventually checked and the handset is blacklisted. When I called o2 bac...

BG82 by Level 1: Joiner
  • 3598 Views
  • 16 replies
  • 0 kudos

Sync

I’ve been charged £4 extra for syncing my Apple Watch to my phone but when I purchased it I wasn’t told it would be more

Emma123 by Level 1: Joiner
  • 691 Views
  • 1 replies
  • 0 kudos

Resolved! New contract

Hi.I’m with o2 now and have been for many years now. I’m looking to get my daughter a phone and wondered if I can get something for her on contract under my current contract or if not take one out on my name for her.

Melissa08 by Level 1: Joiner
  • 726 Views
  • 3 replies
  • 0 kudos