New tariff agreed not implimented

[RBwin]

Hi,

I agreed a new tariff a long time ago which has not been implemented I have still been on the same tariff I was already on.

[madasaf1sh · Accepted solution]

@RBwin 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone