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New sim ordered to wrong address

Serkan1987
Level 1: Joiner
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Registered:

Hi, wonder if anyone knew how I could resolve this problem. I have ordered a new sim from o2 and my email address was linked to my old address and it wouldn't let me change it so the order is now going to the wrong address. I need to change this urgently, what can I do? I can't find anyway to get in contact with anyone and need to sort this out before it's sent out so any advice would be fantastic? @O2Lisa I heard that you have helped out others with this same problem, any chance you could help me please? 

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Bambino
Level 84: Resplendent
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@Serkan1987 Best way these days is to reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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O2Lisa
Former Staff
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Morning @Serkan1987 I'll message you privately and see what I can do 

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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