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New contract

Louise16
Level 1: Joiner
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I took out a new contract and the lady I spoke to said my old bill will no longer be as they would buy me out of my old contract but I have looked on my o2 app and the same bill is there
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gmarkj
Level 66: Unequalled
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Your next bill will have the refund for the old bill and the correct new bill as well.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12056 Posts
  • 94 Topics
  • 1124 Solutions
Registered:
Your next bill will have the refund for the old bill and the correct new bill as well.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Louise16
Level 1: Joiner
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Ok thanks
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