New contract

[Nella]

So tonight I have aplied for a new contract an Iphone Xs Max , I completed everything but just on the end after the upfront payment has been taken I noticed the adress is the wrong flat number , I the pushed the back button and then some error come on the screen . I called O2 costumer service they my order does not show .

[Cleoriff]

@Nella

You need to check your bank. The transaction may be pending

Contact customer services in the morning to see whether the order is showing after the system has updated

You will be able to give them the correct address when you call..

https://www.o2.co.uk/contactus

[MI5]

Your order won't have completed unless you went through to the end and confirmed everything, so you'll need to start again, but, you may fail or get deferred for the credit check as one will just have been done on you.