New contract - Transfering number from old network using PAC code

[Anonymous]

HI there 

i recently changed to O2 and using the online form gave my PAC code so that i can retain my old number, i did this 24 hours ago but still nothing has happened. I also have not recieved an email or anything saying my request has been recieved or anything of the like.

Is this normal? any help will be greatly appreciated 

thanks 

[MI5]

You should get an email to confirm but I believe ports only take place Mon-Fri.
I would give CS a call tomorrow to confirm all OK.
http://www.o2.co.uk/contactus

[jonsie]

Definitely give them a call in the morning to confirm they have received it .

[Anonymous]

hi @Anonymous

   If everything goes according to plan, it will go trough on Tuesday

[MI5 · Accepted solution]

If I'm understanding your post correctly you filled the form in yesterday (Sat) which means it won't be actioned until tomorrow.
It should then be 24 hours after that.

[jonsie]

...as long as they have received it...personally I don't have a lot of confidence in online forms where o2 are concerned.

[Anonymous]

OK I'll ring tomorrow to confirm that they have received it, thanks for all the replies

[jonsie]

Let us know when it's sorted please.