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1 ACCEPTED SOLUTION
Accepted Solutions
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Try a few things, @AndrewDraper
Check or toggle airplane mode on then off after rebooting the phone.
Manually select a network - be sure to get a Greek network, not a Turkish one!
Switch WiFi calling off on phone and in your MyO2, if enabled.
Step down to 3G from 4G or 5G and manually search for a network you can connect to.
If you have an iPhone, check your APN in SIM data settings - set it to "mobile.o2.co.uk" and scan for networks.
Finally, reach out to O2 via Social Media, when on good WiFi somewhere, links below this post - so they can check you have no roaming bars in place.
This is helpful: Guide: Roaming in Turkey and Cyprus too.
Good luck, @AndrewDraper.
- 39337 Posts
- 243 Topics
- 1788 Solutions
Try a few things, @AndrewDraper
Check or toggle airplane mode on then off after rebooting the phone.
Manually select a network - be sure to get a Greek network, not a Turkish one!
Switch WiFi calling off on phone and in your MyO2, if enabled.
Step down to 3G from 4G or 5G and manually search for a network you can connect to.
If you have an iPhone, check your APN in SIM data settings - set it to "mobile.o2.co.uk" and scan for networks.
Finally, reach out to O2 via Social Media, when on good WiFi somewhere, links below this post - so they can check you have no roaming bars in place.
This is helpful: Guide: Roaming in Turkey and Cyprus too.
Good luck, @AndrewDraper.
