Re: Network settings - Page 2

Loisemma · ‎10-02-2019

I have a new, unlocked iPhone. I have inserted the sim and applied any updates, but it is not connecting to your network. I cannot make or receive calls or texts. I have removed the sim and reinserted it.

Loisemma · ‎10-02-2019

The IMEI does not appear to be barred when I check the link.

MI5 · ‎10-02-2019

Does mobile data work at all?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Loisemma · ‎10-02-2019

No, it doesn’t. Very odd, as it works immediately when the sim is in another phone.

MI5 · ‎10-02-2019

Must be faulty phone then. I’d get back onto the insurance company for a replacement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Loisemma · ‎10-02-2019

Thank you for all your suggestions. I will try that instead. Your help is much appreciated.

Cleoriff · ‎10-02-2019

@Loisemma

Yes it does sound as if the phone is faulty....How annoying. You will need a replacement for the replacement!

Veritas Numquam Perit

liggerz87 · ‎10-02-2019

Sounds faulty like others said

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