cancel
Showing results for 
Search instead for 
Did you mean: 

Network issues

Peterstanyer
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Annoyed with o2. Load of crap. Moved house. I'm a mile from a mast. No signal at all for Internet or phone. I'm in Bulgaria atm on holiday .full service and 4g . O2 say they fixed my issue at home . Liars 

Message 1 of 4
218 Views
3 REPLIES 3

madasaf1sh
Level 79: Lord of the Boards
  • 12933 Posts
  • 83 Topics
  • 3338 Solutions
Registered:

@Peterstanyer 

 

Doesnt matter what the location of the mast is, or its distance, its what sits in the way of the mast, the topography and geography of your local area, and even what your house is built of.. 

 

And the fact you are in Bulgaria means naff all. 
And you can always use wifi calling for calls and texts..   


These guides may also be useful Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

 

And details on how to cancel are here Guide: Cancelling Your Contract  in case you want to move networks...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
214 Views

Enlli
Level 70: Enigma
  • 10385 Posts
  • 103 Topics
  • 1968 Solutions
Registered:

Sounds like you moved to an area where the coverage is bad. Network maps are just a computer generated guide 

I'm typing this with a very week signal on EE. All the others simply aren't around.

I'm in a built up area.

Last week was the same, but I was more rural.

The UK is noted for poor signal compared with many European countries. Until planning permission is changed and NIMBYs are ignored it's going to stay that way

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
199 Views

Oxonian
Level 40: Notorious
  • 15638 Posts
  • 443 Topics
  • 41 Solutions
Registered: