my phone is broken- has been for 3-4 days- i've been trying to contact o2 about cancelling my rolling contract however for a few weeks as my phone hasnt been working right for months- And i've used the links people have provided to cancel my contract.. But o2 help never seems to be available. Even online the chat help is unavailable- it says that it will be available between 7am and 11pm.. Well guys, its 2pm- and its not available. I have given up and got a new phone contract (from a different site- as the o2 site will only allow me to upgrade to iphone 5, when i only want 4gs- ideally even 3gs) but i'm currently paying £14 for my broken 3gs, and this other site is only charging me £13 a month and im getting a new upgraded phone- and still with o2!.. But i still have this other phone contract! If when the new phone comes, if i put my current sim into it, will THAT end the previous contract? I dont have a lot of money, and certainly cant afford to pay off a contract forever that is no good to me..
Its amazing how easy it is to get a contract and how disgustingly hard they make it to leave.. And of course the irony is that i am not leaving- i am still staying with o2! Any help please is greatly welcomed- and no smartasses please- theres quite a few leaving sarcastic remarks and links with no merit here.
