Need Help! In Italy since 29th January and my phon...

ajackson5888 · ‎24-02-2022

Hey,

I am unable to make calls back to the UK from my phone here. I have tried changing networks manually and currently only TIM has network coverage. I have restarted my phone etc too.

Making calls to my wife who's with me here works fine though, but making calls to the UK isn't. When I make a call, the line is blank except for some faint glitchy noises.

Any help would be greatly appreciated!

MI5 · ‎24-02-2022

@ajackson5888

Most likely an issue with the way the local network is routing your calls.

Keep trying to manually select an alternative.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

RafaC · ‎25-02-2022

Hey @ajackson5888 were you able to sort the situation out?

Bambino · ‎25-02-2022

@ajackson5888 Try using WhatsApp over WiFi if the people you're calling have the app too which would be free, or you could buy credit on Skype: Guide: A Guide to Skype

I DO NOT WORK FOR O2

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Need Help! In Italy since 29th January and my phone can't make outbound calls back to the UK

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