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Need Help Checking My Contract

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M_Sanchez
Level 1: Joiner
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on ‎23-10-2023 10:17

on ‎23-10-2023 10:17

I decided to cancel my contract before I forget about it actually billing me monthly for it.

 

However, I can't seem to see any options about seeing my bills and the only options I see whenever I log into my account is:

 

Untitled.png

Does this mean that my o2 sim is cancelled now? Or is it something else?

 

I also don't have any signal when I put on the o2 sim anymore either so I can't get any code when the o2 login website asked me for my phone number earlier ago. I would appreciate it if someone can let me know if it is cancelled. Thanks.

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MI5
Level 94: Supreme
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on ‎23-10-2023 10:28

on ‎23-10-2023 10:28

@M_Sanchez 

That's what I would expect to see for a cancelled contract.

You can conform by messaging O2.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151884 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎23-10-2023 10:28

on ‎23-10-2023 10:28

@M_Sanchez 

That's what I would expect to see for a cancelled contract.

You can conform by messaging O2.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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