NOT REGISTERED ON NETWORK

[Anonymous]

hi guys and girls, got a bit of a problem and im hoping its at o2's end and not mine.

had my galaxy s5 since release date around 2 months ago and had no problems until yesterday. when i try make a phone call i get "not registered on network" error message. sometimes turning my phone off and on again gives me 5 or so minutes of signal then it drops again. this also affects data and text messages. i also get "selected network (o2-uk) unavailable" in my notification bar and searching for it on the mobile networks option only lets me reconnect sometimes (maybe 1 in 5 times)

any help much appreciated!

cheers

[MI5]

Where did you get your phone from?
Is it new or second hand?
Have you requested any changes to your account etc?
Contract or PAYG?

[Anonymous]

Guys - this has been happenning to my also for last 6 weeks or so on a my s5. I have noticed when when this happens I can often be in an area where I expect the o2 signal to be weak. I may have a strong signal so I suspect it has connected to a different network. Trouble is S5 seems to be pretty dumb at switching back automatically. Ive just rebooted mine as was getting the error and I received a load of messages from previous evening so hell knows how long its been offline. Not great and there is no roaming setting that I can see on the phone. Give me a Nokia 6210 any day.

[MI5]

Flicking airplane mode on / off can be quicker than rebooting and has the same effect.