21-03-2024 20:52
I still didn't receive my new sim card. The order was raised on the 17th march.
21-03-2024 20:55
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
21-03-2024 21:30
21-03-2024 21:30
5-7 working days for delivery, so you will need to be patient and wait for Royal Mail to deliver it...
21-03-2024 21:34
If it has been dispatched you can check by following this guide https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order