Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎06-02-2019
Accepted Solution

Mysterious Charge on my bill

I have a charge of £4.16 on my bill from the 30th January. I’ve no idea what this could be and it just says “O2 UK”. Please advise.
Highlighted
Posts: 95,322
Topics: 543
Solutions: 12,088
Registered: ‎04-04-2012

Re: Mysterious Charge on my bill

@Charlotte1 this isn't O2 and we can't access accounts.

Please call 202 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 44: Clearly Talented
Posts: 4,721
Registered: ‎26-03-2014

Re: Mysterious Charge on my bill

Could it be a charge to mobile?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Highlighted
Posts: 95,322
Topics: 543
Solutions: 12,088
Registered: ‎04-04-2012

Re: Mysterious Charge on my bill

I wondered that too but as I've never used the service I don't know how it appears on the bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)