My signal keeps going up/down can any one helpwondering if anyone else has the same problem

[Anonymous]

Hi Just just wondering if anyone else has the same problem and what the solution is ? Both myself and my hubby have 02 pay and go phones basic ones for texting and calling. Over the past few months we have been experiencing problems with the signal on our phones dropping down then up and so on

This means that family members cant ring us half the time or if we ring them the call drops and disconnects . Texting seems to be ok

We have tried a new sim 02 3g and also taken the sim out cleaned it and replaced it back

Our son also has 02 and he can not get a signal at out house either ?

Really puzzled as we have been with 02 for years and lived ayt the same address for years ! Any answers appreciated please .

Apologies for the long post

thank you

[Anonymous]

@Anonymous @Anonymous 

Please take a look at the self-help guide created by one of the members here which should help you determine where the problem might lie.

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/td-p/593752

[MI5]

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@Anonymous wrote:

A relatively new house (2 years) & i wonder if this problem is caused by foil-lined expansion foam insulation in the walls acting as a sort of "faraday cage" blocking signal?

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Yes, it can have an adverse effect on phone signal.

[Anonymous]

Owning a 3 year old house which is rammed to the eyeballs with modern insulation tech yes I can confirm it could well affect signal although when 4g comes out that should be less of an issue.