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My phone is locked

Paultyson
Level 1: Joiner
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Hi my name is Paul number is xxxxxxxxxxx... 02 has been take out of my bank on November 1st for pay my bills £70.12 ... so I have been phone 02 service through typetalk because I am profoundly deaf ... I ask them for switch mobile open account back on I mean 4G data switch back on .... so 02 service won’t accepted talk speak to typetalk they want talk to me like one on one I said I can’t because I am deaf have to use through typetalk 02 service say I am sorry won’t accepted let me speak on minicom through typetalk that is discrimination... i did paid my bills on November 1st November.... please can you help me switch 4G data back on please thank you ...

my name is Paul xxxxxxxxxxx  password is xxxxxxxx

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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TallTrees
Level 45: Knowing
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Hi Paul @Paultyson 

Firstly use edit rhs drop down box and remove all your personal details   this is an open forum.

Flagged



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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@Paultyson 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
Level 66: Unequalled
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@Paultyson 

 

Let me tag @O2Georgina who will be on tomorrow morning, and she should be able to help you, as o2 should be talking to you through TypeTalk .

 

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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