My new business contract

[Anonymous]

Hello. I am on a new first time contract. But for some reason the guy in the shop put me on a business contract! I'm not with any company at all. My account says I'm the director of my own company using my real name as the business name! I have free calls to the office, which is the same phone number as my phone!

The advisor in the shop also clearly stated that I can use the MyO2 app to check my account!?

Is there anyway to change my account to a normal consumer one?

Thanks for any advice,
Jamjam

[jonsie]

The only benefit is to the salesman, not that he's a salesman, just looking to line his own nest. 

[Anonymous]

I told the advisor I only use texting and data. A couple of disability problems using voice, so data and text the most.

I'm on Unlimited Calls and Text, 1 Gb data.

I'm not even aware of other deals, he kept with just the one deal and didn't even let me look through other options!

[MI5]

Sounds like he was targeted to sell that contract.
Get it cancelled whilst you still can.

[Cleoriff]

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@MI5 wrote:
Sounds like he was targeted to sell that contract.
Get it cancelled whilst you still can.

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^^^^^^^^^ Echo that...

[Anonymous]

I will be cancelling the contract on Monday in the shop that "sold" it to me.

I might even go for Pay and Go, as I can't trust the salesmen.

[Anonymous]

Is that a sim only £14.50 ?

[jonsie]

I would be making a complaint about the sales person. They deceived you into taking out a business contract that you don't qualify for simply to boost their commission. You have to ask how many others now have a business contract that is unsuitable for their need. I have to ask why calling landlines would justify a business contract, they come out of the allowances on a consumer contract unless you are continually calling 0845 and 0870 numbers.

[perksie]

Why is this still happening? 

[jonsie]

Simply because in times gone by you had to produce business receipts and a company name and address. Now they register the business as your name and no proof required. This is totally down to o2 and their shift in policy allowing the likes of self serving employees and trusted partners to sign up unsuspecting customers to a business contract which have a totally different set of terms and conditions often to the detriment of the likes of you and me.

[Anonymous]

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@jonsie wrote:

 I have to ask why calling landlines would justify a business contract, they come out of the allowances on a consumer contract unless you are continually calling 0845 and 0870 numbers.

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Some business tariffs offer them free ( outside the bundle of minutes) so you can take less minutes,as they are only going to be used for mobiles, but clearly not the case....Although the equivalent sim only deal (I'm assuming that's what the OP got as no mention of a phone) on consumer is more expensive ...