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My first bill

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Curly1
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on ‎05-01-2018 15:42

on ‎05-01-2018 15:42

 first bill charges me 88p over please  explain

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MI5
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on ‎05-01-2018 16:05

on ‎05-01-2018 16:05

Your first bill is explained here https://www.o2.co.uk/help/account-and-billing/first-bill
Charges are pro rata for a few days to align your billing cycle.
You may also have charges for MMS messages https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Glory1
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‎05-01-2018 16:00 - edited ‎05-01-2018 16:03

‎05-01-2018 16:00 - edited ‎05-01-2018 16:03

@Curly1if you check in MyO2 it should give you a breakdown of your bill http://www.o2.co.uk/myo2 so you can see what the additional 88p is for.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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MI5
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on ‎05-01-2018 16:05

on ‎05-01-2018 16:05

Your first bill is explained here https://www.o2.co.uk/help/account-and-billing/first-bill
Charges are pro rata for a few days to align your billing cycle.
You may also have charges for MMS messages https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎05-01-2018 16:12

on ‎05-01-2018 16:12

You may have sent a couple of mms messages or gone over one of your allowances considering your first allowances will be smaller than normal due to the pro rata 

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jonsie
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on ‎05-01-2018 16:14

on ‎05-01-2018 16:14

88p Probably relates to two mms.

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MI5
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on ‎05-01-2018 16:14

on ‎05-01-2018 16:14

Quite likely wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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