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My current plan expires on 21 July

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PS999
Level 1: Joiner
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on ‎11-07-2023 12:58

on ‎11-07-2023 12:58

My current plan expires on 21 July. I want a similar plan but don't need the 12GB of data that I currently have. My neighbour who is with O2 on my recommendation has 5GB of data and is only paying £12.39 inc. VAT while I'm currently paying £18.33 for the additional data which I not using anyway. 

Please can you help. 

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MI5
Level 94: Supreme
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on ‎11-07-2023 13:36

on ‎11-07-2023 13:36

@PS999 

Follow the upgrade path in your MyO2 and select sim only.

You can then choose which tariff you prefer.

You can also contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149593 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

on ‎11-07-2023 13:36

on ‎11-07-2023 13:36

@PS999 

Follow the upgrade path in your MyO2 and select sim only.

You can then choose which tariff you prefer.

You can also contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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