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My contract is ending in Sep and I dont want to renew

Harmeet
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My contract is ending in Sep and I dont want to renew

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MI5
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@Harmeet 

How to cancel Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Enlli
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Some info to help you

Guide: Cancelling Your Contract 

This is a community forum so cancellation cannot be done from here

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Breanna
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Were you able to find the info you needed @Harmeet?

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Harmeet
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No, not really. I need an O2 staff to cancel renewal of my contract and there is no option online in my account to do the same too.

This forum is just information provided by other O2 members.

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Breanna
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All the options to cancel your contract are in the guide there @Harmeet.

If you're cancelling your contract and want to take your number, you can request a PAC to give to your new provider. If you don't want to take your number, you can request a STAC and give that to the new provider. Once they process either of these, your account with O2 will be closed. 

If you're not switching to another provider and want to cancel, you need to contact O2 which can be done through the social media links provided by @Enlli or by calling 202

 

https://www.o2.co.uk/help/account-and-billing/leaving-o2 

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