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My billing is incorrect

lee55
Level 1: Joiner
  • 1 Posts
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My billing looks to be incorrect as I am currently being charged £30.00, but £30.00 was supposed to be for month 1 and then £25.99  thereafter, please could you look in to this

 

 

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MI5
Level 94: Supreme
  • 150569 Posts
  • 645 Topics
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Registered:

@lee55 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150569 Posts
  • 645 Topics
  • 28681 Solutions
Registered:

@lee55 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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