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My.bill

Laurac94
Level 1: Joiner
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Hi i rang up in may to change my bolton so i had unlimited data ive had my bill and another due there is no way i am happy with paying an extra £20 per month for a bit more internet that is disgusting!! If this does not get lowered then i am going else where that is so bad ive been with yous for years now and this is the first time that im thinking of leaving its scandless 

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madasaf1sh
Level 69: Guiding Light
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@Laurac94 

 

This is not customer services, but internet costs money to o2 in bandwidth usage, so the charges are what they are... 
If you dont need the bolton then cancel it, and look at changing your tariff, have a look in myo2 on the website and change it. 


IF you want to cancel then you will need to pay off any device plan if applicable or any termination charges if not on a 30day sim only Guide: Cancelling Your Contract 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you change tariff.

 

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 69: Guiding Light
  • 5964 Posts
  • 32 Topics
  • 1948 Solutions
Registered:

@Laurac94 

 

This is not customer services, but internet costs money to o2 in bandwidth usage, so the charges are what they are... 
If you dont need the bolton then cancel it, and look at changing your tariff, have a look in myo2 on the website and change it. 


IF you want to cancel then you will need to pay off any device plan if applicable or any termination charges if not on a 30day sim only Guide: Cancelling Your Contract 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you change tariff.

 

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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