My bill

[David-11]

How’s it going my bill was cut off due to me being late on paying it I’ve recently paid the bill yesterday and it’s hasn’t been put back on can I know why please 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[Enlli]

The community is made up of customers like yourself. We are not O2.

You need to speak to them

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Or call 0344 809 0202 from any other phone

[Bambino · Accepted solution]

@David-11 It can take 48 hours for funds to clear O2's account.

Call the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

If you have no phone, download Skype to call for free: Guide: A Guide to Skype