Solved: Re: My bill

Sezzie · ‎20-04-2020

I just don’t know what to do as I don’t get paid until 11th may ? And my bill was due 17th April and I got a message from o2 saying be a I’m the difficult time you can now add your bill to next month if you have trouble paying it this month

MI5 · ‎20-04-2020

@Sezzie

Call payment management Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Sezzie · ‎20-04-2020

Hello. If you think you'll struggle to pay your upcoming bill, don't worry. We won't be putting restrictions on your service for the 30 days after your bill due date so you can stay connected during this difficult time. If you're unable to pay, the amount will be added to your next bill. That was the text I got

MI5 · ‎20-04-2020

@Sezzie

Call payment management Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Sezzie · ‎20-04-2020

I got that text off o2 and don’t know what to do because I don’t want to lose my internet and stuff

Sezzie · ‎20-04-2020

I have Tried they are only answering calls if you are upgrading or want to leave them

Cleoriff · ‎20-04-2020

@Sezzie

Press any option.

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