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My O2 login not working

ES67
Level 1: Joiner
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on ‎05-09-2023 17:02

on ‎05-09-2023 17:02

I get to the login screen but once I put my password in, it just sends me to a blank screen. The URL is https://mymobile2.o2.co.uk/

 

I have tried a password reset and that worked but I still get a blank screen when I click on my number.

 

Please help

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MI5
Level 94: Supreme
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on ‎05-09-2023 17:05

on ‎05-09-2023 17:05

@ES67 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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on ‎05-09-2023 17:08

on ‎05-09-2023 17:08

@ES67 

 

Go to https://mymobile.o2.co.uk and see if it lets you in, as I have said on another thread if you are on the new billing platform its https://mymobile2.o2.co.uk but it is as flakey as hell

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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