cancel
Showing results for 
Search instead for 
Did you mean: 

Moving abroad and keeping UK contract

BazG66
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I’m moving permanently to France but want to keep my pay monthly O2 contract and phone number to keep in touch with family in the UK. Is there any problem with doing this or do I just need to change my address?
Message 1 of 4
5,416 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 151902 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@BazG66 

You can't keep an O2 sim permanently abroad.

They only allow occasional use when travelling which is defined as 63 days in any 4 month period.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
5,410 Views

Bambino
Level 86: Prestigious
  • 24423 Posts
  • 1062 Topics
  • 3819 Solutions
Registered:

@BazG66 You should think about switching over to a Pay and Go International sim, which you can keep going. You only need to make a chargeable call or send a text once every six months to keep it active. You can switch your monthly contract number to the Pay and Go sim.

You should also consider downloading and using WhatsApp, which you could use on a French phone number. If you and the ones you wish to keep in contact with have the app, you can keep in touch over WiFi for free.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 4
5,387 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @BazG66 welcome to our community and good luck with your move to France! There's good advice above from @MI5 and @Bambino (thanks guys!) so hopefully you have the next steps you needed. Let us know how you get on and if you have any further questions. slight_smile

Message 4 of 4
5,368 Views