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Moving From Pay & Go To Pay Monthly

ste064
Level 3: Thinker
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Hi i am thinking of moving my pay & Go number to pay monthly does anyone know if ther will be a delay transferring my number with what's going on at the moment.

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MI5
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@ste064 

We are being told things are starting to get back to normal now but there's no way of telling. 
In theory, it shouldn't take too long to change over as it's just a billing platform change on the system.  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Hi @ste064 

There might be a slight delay though not much. Porting and sim swaps are taking longer. Of course you would need a new sim as PAYG sims are different to contract.

All info you need is here

https://www.o2.co.uk/upgrade/move-to-pay-monthly 

and

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

Veritas Numquam Perit

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Marjo
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Hey @ste064 , how are you doing this week? slight_smile Did you get your tariff change and number transfer sorted ok in the end if you decided to go for it? I hope everything went ok but do let us know if you have any other questions.

 

Cheers for the advice above guys @Cleoriff , @MI5 thumbsup

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