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Moved to a SIM only contract

Ksm100
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Hi, I've just finished a 2 year contract with o2 and have decided to keep my handset but change to a 30 day sim only contract. Do I need to do anything to keep my existing number?

Thank you
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Cleoriff
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@Ksm100 

If you UPGRADE you will keep your number. You should see something like this in My O2

Sim Only (Mine).PNG

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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@Ksm100 

If you UPGRADE you will keep your number. You should see something like this in My O2

Sim Only (Mine).PNG

Veritas Numquam Perit

Girl in a jacket
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Ksm100
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Thank you, yes I upgraded as you describe, just wasn't sure if I had to do anything further to retain my number. Thanks again
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Marjo
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Hi @Ksm100 , hope you had a nice weekend. Good to see you got all the information you needed and hopefully everything will go fine with your SIM only contract. slight_smile Do come back anytime if you have any additional questions.

 

Cheers @Cleoriff for the help above! thumbsup

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TonyCowling
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I’ve just moved to a sim only contract and been sent a new SIM card - do I need to install the new card or can I just continue to use my existing one, which is working fine?
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MI5
Level 94: Supreme
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@TonyCowling 

Continue to use your old one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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