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Monthly fee changes

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hombre
Level 1: Joiner
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on ‎28-02-2023 14:54

on ‎28-02-2023 14:54

I have only just joined O2 on a SIM only plan and have received an email to say my monthly fee will be increasing - how can this be, I've only been with O2 for a few weeks?????

 

Steve

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MI5
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on ‎28-02-2023 15:40

on ‎28-02-2023 15:40

@hombre 

All contracts go up in April.

It's in the T&C's you signed.

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎28-02-2023 15:40

on ‎28-02-2023 15:40

@hombre 

All contracts go up in April.

It's in the T&C's you signed.

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
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on ‎28-02-2023 15:43

on ‎28-02-2023 15:43

All the info is there in T&C and Tariff details. Here is a random one from today 

Screenshot_20230228_153911_Chrome.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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impy1
Level 1: Joiner
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on ‎28-02-2023 20:24

on ‎28-02-2023 20:24

If I take a new tariff today,will it increase in April?

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jonsie
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on ‎28-02-2023 20:42

on ‎28-02-2023 20:42

Yes it will

You need to leave it if possible until the end of March

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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impy1
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on ‎02-03-2023 22:03

on ‎02-03-2023 22:03

Thanks for that

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jonsie
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on ‎02-03-2023 22:17

on ‎02-03-2023 22:17

Welcome

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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