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Mobile phone upgrade questions

paulbacon
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Hi

 

This is the 1st contract phone ive had so never done the whole upgrade thing. Got a few questions if someone could kindly answer them. My contract on my S3 expires on the 13th Feb. So

 

1) Can i just go in the shop on the 13th, pick a new phone and tariff and its as simple as that?

2) My S3 is a 3G SIM so i take it i will need a new SIM for 4G. Will the shop be able to transfer my number over to the new SIM? They did this when i went from PAYG to contract

3)Can i sort out my NHS discount and remove insurance cover (i currently have insurance on this contract but dont want it anymore) while in the shop?

4)What happens regarding my current bill, as there will be some overlap as my last bill on my current contract wont be due until the end of the month?

 

Thank you slight_smile

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MI5
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Usually over night of the night you upgrade.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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paulbacon
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Cheers

Didnt want to be on Android 5.0, not sure why it came as stock

Downloading some update now anyway, not sure what it is
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MI5
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It's a bug fix update.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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paulbacon
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Seems to have updated the kernal, still on 5.0
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paulbacon
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Thanks to everyone who has helped this thread. Upgrade was alot easier thanks to help on here

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MI5
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Good to hear mate:)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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paulbacon
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Record time for a Sim Swap too, was changed over before i left the shop grin
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Cleoriff
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@paulbacon wrote:
Record time for a Sim Swap too, was changed over before i left the shop grin

As was mine. Much better than waiting up to 24 hrs as a DIY job...:smileywink:

Veritas Numquam Perit

Girl in a jacket
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paulbacon
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Not keen on the 3 in 1 SIMs though. I accidentally turned my micro sim into a nano sim grin

Had to use abit of tape to fix it
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