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Posts: 97,135
Topics: 758
Registered: ‎14-01-2013

Re: Mobile phone upgrade questions

Just to add the link if you want to do it yourself

http://swapmysim.o2.co.uk/

*The Game Is On*

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Posts: 83,224
Topics: 577
Solutions: 4,096
Registered: ‎04-01-2009

Re: Mobile phone upgrade questions

Have a look at the numbers on your present sim. If it doesn't state 4G then you need to change.

Level 7: Part Timer
Posts: 407
Registered: ‎21-04-2013

Re: Mobile phone upgrade questions

Cheers will do

Posts: 114,245
Topics: 569
Solutions: 15,411
Registered: ‎04-04-2012

Re: Mobile phone upgrade questions

Does this mate work for live chat....? Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 7: Part Timer
Posts: 407
Registered: ‎21-04-2013

Re: Mobile phone upgrade questions

haha no head office managing business accounts
Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: Mobile phone upgrade questions


@paulbacon wrote:
haha no head office managing business accounts

Aaah !......even worse than Live Chat then LOL

"My life is a facsimile of a sham"
Posts: 83,224
Topics: 577
Solutions: 4,096
Registered: ‎04-01-2009

Re: Mobile phone upgrade questions

Level 7: Part Timer
Posts: 407
Registered: ‎21-04-2013

Re: Mobile phone upgrade questions

Do you have to upgrade within a certain time period? Contract expires tomorrow but probably won't get time to upgrade until next week
Posts: 83,224
Topics: 577
Solutions: 4,096
Registered: ‎04-01-2009

Re: Mobile phone upgrade questions

You can upgrade at anytime, the choice is yours and your present contract just rolls on month by month.

Level 7: Part Timer
Posts: 407
Registered: ‎21-04-2013

Re: Mobile phone upgrade questions

Cheers

 

How long before My o2 (both the website and app) update to my new tariff

 

Seems im on Lollipop aswell even though i didnt update.