Re: Mobile data package

Anonymous · ‎03-03-2016

Hi,

I have used up my Simplicity data allowrance this month (pay as you go) . I am on the BoltOns which deduct £1 per day from my account. Do you have a monthly data package that I can buy? e.g. xG data cost £xx per month?

Many thanks,

Jessica

Cleoriff · ‎03-03-2016

Hi @Anonymous Have a look here at the bolt ons..http://www.o2.co.uk/help/pay-and-go/bolt-ons

Monthly data Bolt Ons

Basics

£3 a month for 100MB of UK data.
To get the Basics Bolt On, go to My O2, call 2202 free from your O2 phone, or text BASICS to 21300, for free.

All Rounder

£6 a month for 500MB of UK data and 20 picture messages.
To get the All Rounder Bolt On, go to My O2, call 2202 free from your O2 phone, or text ROUND to 21300, for free.

The Works

£10 a month for 1GB of UK data and 50 picture messages.
To get The Works Bolt On, go to My O2, call 2202 free from your O2 phone, or text WORKS to 21300, for free.

Veritas Numquam Perit

MI5 · ‎03-03-2016

It would be cheaper to change your tariff completely to one with more data if this is happening regularly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-03-2016

Thank you

Anonymous · ‎03-03-2016

Which one do you reckon?

MI5 · ‎03-03-2016

You need to decide based on how much data you use bit its always better to have a little more in reserve.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-03-2016

Have a look at the simplicity sim only monthly tariffs.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎03-03-2016

ok, thank you 😉

MI5 · ‎03-03-2016

Our pleasure.
Good luck.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎11-03-2016

Hi @Anonymous How did you get on with this issue? Did you go for a new contract or one of the bolt on's?

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