Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 4G not working

Hello. I have an iPhone 5 and today put my new pay monthly sim into it. Calls and texts work fine but it's not connecting to 4G so I'm unable to connect to the Internet. Do I need to activate the sim or anything?Thank you

No data connection on Mercedes Benz car

HiI bought a brand new 2015 MB S class in March this year. I use iPhone 6 plus on O2 monthly. Since March, I failed to establish any internet connection to the command system. The dealer tried several times to no avail. Blue tooth, tethering and wi f...

Contract cancellation

09 July 2015 Dear Sirs I refer to my most recent invoice from you dated 09.07.2015. My current contract since 2007 was an iPhone Simplicity contract which has been rolling on, month by month. Your latest invoice suggests I have committed to the O2 Si...

O2 Business Going to US Data Bolt ons

I am a O2 business customer. I am going to the US on a business trip are there any data bolt ons I can purchase, or what are the rates?Thank You

Resolved! CHANGING OVER FROM PAY MONTHLY TO P A Y G

How do I keep my contact list when changing over my new sim card to P A Y G ?

Unlimited messages but still being charged

Although I have unlimited messages I am still being charged for messages that I haven't sent. How does this happen?

Resolved! How do u take a bolt on off ur tariff?

Can't seem to get it off,when I ring 4444 it doesn't give me an option an have came on my O2 site an still can't do it...

Resolved! Bundle Help

Hi, I'm hoping someone can just clarify a few things in relatin to the O2 bundles as I am quite confused and can't seem to find any clear information to answer my questions..... My daughter bought me a new phone a few weeks ago, which included a £20 ...

Unlimited texts and I am charged for them

i have unlimited texts but on my resent bill I found I have been charged for some texts, funny is that on same day I had free texts to that number! Person was abroad but it shouldn't matter as far as I know.

Need some SIM Swap tips? Check out our video

Hi guys, The O2 Business team regularly create really useful articles about O2 and business tips in general. Well, today is no different, and they have created a lovely little SIM Swap guide. Check it out below: We'll be adding any other useful O2 Gu...

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