Ment to pick up phone tomorrow but I’ve had no confirmation email & the my o2 says nothing

[Deborah4]

Ment to pick up phone tomorrow but I’ve still not received email confirmation and my o2 app has no details about it 

[TallTrees]

Hello @Deborah4 

Welcome to the O2 community 

We don't have access to accounts so you need to contact o2 customer services Here 

Guide: How to find help & contact O2 

If it suits you SOCIAL MEDIA TEAMS are good 

Best wishes 

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255