Solved: MOVING MONTHLY SIM TO PAY AS YOU GO

Anonymous · ‎05-08-2017

MY MONTHLY SIM CONTRACT FINISH, HOW CAN I MOVE TO PAY MONTHLY TO PAY AS YOU GO?

MI5 · ‎05-08-2017

Just call customer service on 202 from your phone and ask them to transfer you to PAYG.
You can keep the same number and they will send you a new sim in the post.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-08-2017

Just call customer service on 202 from your phone and ask them to transfer you to PAYG.
You can keep the same number and they will send you a new sim in the post.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎07-08-2017

Hey how are you doing @Anonymous? Is it all clear now or do you have any additional questions regarding the move to pay as you go?

Thanks @MI5

MercedesS · ‎15-08-2017

Hello @Anonymous,

You can read more information about Moving from Pay Monthly to Pay As You Go here. Please, let us know if you need more help

Thanks so much @MI5 for your help!

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