on 09-06-2018 18:29
I lost my phone(iphone 7) abroad, called O2 and got the sim and handset blocked. The day I got back I went and got a new contract on refresh. Now, 3 days later, and a week after getting the phone blocked, O2 have rang saying someone has it and wants to return it. The number I received the call from was 0800 840 0202, so when they asked for my name and address at the start of the call I gave it them. They have told me someone found my phone, put their sim in it and it has come up on their EE account that the IMEI matches an O2 phone. They have rang O2 with the IMEI who have then contacted me. I've been left with a name and mobile number of someone who apparently wants to return my phone. This doesn't seem like the way a big company would go about things to me. If it's legit, then great, but how have they got the IMEI when it was barred? If not though, how has somebody got my phone number using only a barred iphone 7 handset and my blocked sim card?
Thanks in advance for any advise.
Solved! Go to Solution.
on 09-06-2018 22:15
on 09-06-2018 22:15
Yep that's the way it's done
You will need to get the IMEI unblocked. You can do it over the phone though. Takes up to a week.
on 12-06-2018 12:26
on 12-06-2018 12:26
@Danze wrote:
Turns out it was legit. Rang the guy and he lived 10 minutes away from me! Not bad when he found my phone in Morocco. Once I've got home, i've put my password in and it's working on wifi. Not bothered putting my new sim in as it sounds like I'll still need to take it into an O2 shop to get the bar removed for sim access.
Thanks all.
That's great news @Danze, and what a coincidence that this person lives so close to you
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