
on 04-10-2016 16:53
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on 04-10-2016 16:53
I have finished my data bundle and O2 sent me a text saying that I have to repay a loan of £1.00 and then I have to top up.The problem is that I've just changed my mobile company. What can happen if I don't repay the loan?
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on 06-10-2016 11:41
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on 06-10-2016 11:41
All covered in the T&C's
All you have to do is call the O2 Top-Up line on 4444 free of charge from your mobile and select the 'Lend Us a Quid' option. The service is free as long as you top up £10 in the next seven days and the £1 is repaid from that top-up, after which a charge of 25p is applied. You can find out more about it in our Terms and Conditions
http://www.o2.co.uk/myo2/top-up/lend-us-a-quid
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on 04-10-2016 17:15
I'd call cs and see if they will wipe it off rather than ignoring it.
http://www.o2.co.uk/contactus
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on 04-10-2016 18:25
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on 04-10-2016 18:25
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on 04-10-2016 19:00
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on 04-10-2016 19:00
Beggars belief. Chase someone for a £1.00? Makes you wonder where they have the staff to do that with the deficit in other departments....?
Veritas Numquam Perit
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on 04-10-2016 19:03
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on 04-10-2016 19:03
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-10-2016 11:35
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on 06-10-2016 11:35
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on 06-10-2016 11:41
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on 06-10-2016 11:41
All covered in the T&C's
All you have to do is call the O2 Top-Up line on 4444 free of charge from your mobile and select the 'Lend Us a Quid' option. The service is free as long as you top up £10 in the next seven days and the £1 is repaid from that top-up, after which a charge of 25p is applied. You can find out more about it in our Terms and Conditions
http://www.o2.co.uk/myo2/top-up/lend-us-a-quid
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

