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Linked acconts

Anonymous
Not applicable

Hi, can anyone tell me the answer to this question I have please.  I have two accounts, a PAYG and a monthly account which are linked, the monthly account being the primary.  I can never seem to be able to access the PAYG account on My O2 when I log in.  It only ever shows my monthly account.  Can anyone tell me how I do this pleaseThank you in anticipation. 

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MI5
Level 94: Supreme
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Registered:
Beneath the big blue button is a line which says "switch to a linked account" wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable

Contact cs on 202 & ask them to reset your account & link both of them

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Beneath the big blue button is a line which says "switch to a linked account" wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
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