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Cancelling my tariff?

Anonymous
Not applicable
I'm on pay go & go on my blackberry and recently got the iPhone therefore no longer using my blackberry. I still, however want to use BBM but if I top up then it's just going to take the £10 for pay go & go instead of for my BBM bolt-on. I want to cancel my tariff so it can't take the money away but I have no idea how, can anybody tell me how it is possible to do this? Thankyou slight_smile
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Anonymous
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You can't solely just have the bolt on, it needs a tariff to be attached to so it will work. If a have an iPhone, try whatsapp or viber, very good but your contacts will need to have it installed too

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MI5
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You can't just have the BB Bolt On without a trariff. If you don't want to use the tariff anymore just stop topping up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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So I can't just have BBM on its own, I'd have to pay £15 to top up the tariff to use BBM too?
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MI5
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Yes that is correct or just use wifi for BBM.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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If you're not using your Blackberry any more there's no point in having a BBM bolt-on.

I DO NOT WORK FOR O2



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Anonymous
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What do you mean wifi for bbm? The bolt-on comes with the provided Internet to use it.
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Anonymous
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I do want to use the blackberry solely for BBM, that's the thing
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MI5
Level 94: Supreme
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You can still use BBM on a wifi connection without a BB Bolt on. The bolt on is just for 3G. My daughter uses BBM when at home on wifi on a Tesco PAYG card with no BB Bolt On. Obviously doesn't work whjen out and about unless at McDonalds or somewhere else with wifi.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 11
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Anonymous
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I have wifi and it doesn't work for me; I have to have the £5 bolt-on.
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Anonymous
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You can't solely just have the bolt on, it needs a tariff to be attached to so it will work. If a have an iPhone, try whatsapp or viber, very good but your contacts will need to have it installed too

Message 10 of 11
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