Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New pay monthly sim contract - chance to upgrade in 3 month?

Hi there, just recently got a pay month sim contract and stuck it in my iphone. I did go into the 02 shop to just get a pay and go micro sim but the sales assistant talked me into a contract with unlimited mins and texts which im delighted with. Long...

Resolved! Poor Network Coverage

I live in Witney, Oxfordshire and for the past year, O2 reception has been absolutely appalling. Most of the time messages don't come through unless I turn off my phone and turn it on again. I have an iPhone 3GS but it has been absolutely fine recept...

Resolved! Lost Phone on monthly contract

I recently lost my phone and didn't have insurance. I understand that I will have to keep paying the monthly fee but is there any way I can lower the tariff as I still have at least 4 months left on the contract and paying what I am without the phone...

Resolved! Contract renewal issues

So, I am on an 18 month contract for a HTC Sensation. It ends on 6th April 2013. All the time i have had the phone, MyO2 has stated that my upgrade date is 3 months earlier on 7th January 2013. Last month i queried part of my bill, and this was kindl...

Resolved! Keeping old number

Hi. I have been given my daughters iphone 4 which she used on a contract on O2.i wish to put a new O2 pay and go micro sim into it bur keep my old mobile number which was on a pay and go T Mobile So can I use the new o2 pay and go sim and keep my old...

Resolved! Not Getting Balance Update after Sending SMS

Since yesterday I no longer get my PAYG balance after sending an SMS. Haven't changed any phone settings. My account is showing the debits though and messages are being delivered. Any ideas anyone please? Thanks.

Text Authorisation Code.

Hi, I go on line and buy text that I can send from my PC. Once I confirm the purchase O2 immediately send an authorisation code that I type into the web page and then the text are ready to use. The cost are deducted from my pay as you go balance.This...

Resolved! Linked Account

I have a query regarding my contract. My number is the same one that I have had for years and it was previously a PAYG, however my then girlfriend was able to get a deal on the iPhone 3, so I got a contract in her name with my number. This was all we...

Resolved! Is 02 connected in with orange , brought new 02 calls go to orange voice mail

does 02 have connections with orange. my new 02 phone recives calls that go to orange can any one help

Double your top up offer didn't work.

Can you guys please help. Just topped up my mobile I was hoping to benefit from O2's double your top up offer, but it didn't happen? States that I need to top up before 01st Jan 2013, Whats the catch Guys? lol Please Help If You Can, Happy New Year 2...

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