Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Early Cancellation?

Hi, My contract is due for renewal/upgrade in September, but I'm pretty keen on starting my "new" contract now, with a new phone and same number. I was wondering if that is at all possible and if O2 does deals for customer who wants to do this. I'm c...

Resolved! How do I add a pay as you go phone to my existing pay monthly account?

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Resolved! Business Contract

Hello, I need some help, last September i buy O2 Sim with Top-up. In October i went to a Leamington Spa O2 Store and asked the staff for a pay monthly contract, beacause with top-up internet was very expensive. But, i don't know why the staff give me...

Resolved! mms Nokia 620

Got new phone, got text saying they can't send me info. Been online, phone isn't on system, did a live chat with O2 person, got sent a email, typed it all in... internet seems to work now, but still can't seem to send or receive picture texts

Resolved! Abroad tariffs

I have the pay monthly 12 month simplicity contract with 500 o2 to o2 mins and 300 anytime any network mins with unlimited texts. My Boyfriend is also with o2 and is currently in Rome, Italy. I would like to know how much is it to send texts & calls ...

Resolved! i added bb roaming bolt on not working yet?

i added the bb roaming bolt on to my daughters phone shes had a text saying the £5 has been taken and its active but her bbm is still not working how long will it take to work?

Resolved! SIM swap - different numbers

On Pay as Go, new phone, had a SIM swap (different sizes), phone and text all working (apart from MMS, different post) but on the phone under my number, it shows the number that came with the new SIM, not my actual number.... is this a problem / norm...

How long will it take to transfer my number to O2?

I just requested to transfer my number from 3 to O2. The advisor said it should be done by tomorrow, but I wasn't sure if they did this on Sundays. Does anyone know how long it will take? Thanks

Resolved! HELP PLEASE !!

I am now into my 4th year with o2 and available for an upgrade in december 2013. i started my 2nd contract on january 2012. and i had an iphone. a few months ago i dropped it and it no longer worked and my gaurantee did not cover repair. i have never...

Sending texts from UK to abroad?

Hi, I was wondering how much it would cost me to text somebody who is abroad? I am on a pay monthly contract for the iPhone 4s if that makes a difference and I would like to send a text message to somebody in Portugal for the next two weeks. I have s...

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