on 05-10-2020 21:12
I left O2 today via giving my PAC code to my new provider. How do I find out what my final bills is and whether I owe O2 any money, or if they owe me any money??
Thanks
Solved! Go to Solution.
on 05-10-2020 21:19
You should have got that by texting INFO to 85075 to get details on any early termination fees that may be payable.
Guide: Cancelling Your Contract
If you haven't, then call O2 on any number in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 05-10-2020 21:19
You should have got that by texting INFO to 85075 to get details on any early termination fees that may be payable.
Guide: Cancelling Your Contract
If you haven't, then call O2 on any number in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 05-10-2020 21:22
on 05-10-2020 21:22
Just leave your direct debit in place until the final bill has been paid.
You will be emailed the amount you owe (if any) 14 days before the bill needs to be paid.
on 05-10-2020 21:28
on 05-10-2020 21:28
on 05-10-2020 21:30
on 05-10-2020 21:30
Yes, if you paid a full month you will be refunded pro rata for the unused part of the month.
on 05-10-2020 21:40
on 05-10-2020 21:40
on 05-10-2020 21:44
on 05-10-2020 21:44
As long as your direct debit is in place, they will refund you to the account that is set up from.
If not, you'll need to call them Guide: Coronavirus Community Help and Support