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Late paying bill

Nicola24
Level 1: Joiner
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on ‎31-07-2024 10:14

on ‎31-07-2024 10:14

Will be able to pay half on 4th August and the rest on 7th August. Late payment due because I’ve lost my card and can’t pay.

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MI5
Level 94: Supreme
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on ‎31-07-2024 10:16

on ‎31-07-2024 10:16

@Nicola24 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Set up  a direct debit to avoid future issues Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎31-07-2024 10:17

on ‎31-07-2024 10:17

@Nicola24 

You need to contact Payment management asap.

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

Veritas Numquam Perit

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