Solved: Late Payment

ICL · ‎05-06-2017

Good Afternoon

I paid my bill this morning. It was overdue but I would like to know when it will be cleared and I can use my phone again please.

MI5 · ‎05-06-2017

Usually within a couple of hours up to a max of 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎05-06-2017

Usually within a couple of hours up to a max of 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎05-06-2017

It should update at midnight so if it doesn't contact customer service in the morning.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎05-06-2017

They may want a reconnection fee which is about £15

Marjo · ‎13-06-2017

Hey @ICL how are you getting on, did it take long for your connection to activate after you paid your bill?

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