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Lack of signal

Spark
Level 1: Joiner
  • 1 Posts
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Registered:

I live in ramsey Cambs. Had terrible o2

signal for approx 2 months now. A mast

problem but still no further on . Is there

some financial compensation for this?

dave king

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Bambino
Level 73: Relic 
  • 18375 Posts
  • 878 Topics
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Registered:

@Spark You would need to speak to customer service. They may offer a goodwill gesture, but there's no guarantee.

This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or any number in this link: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



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Bambino
Level 73: Relic 
  • 18375 Posts
  • 878 Topics
  • 2137 Solutions
Registered:

@Spark You would need to speak to customer service. They may offer a goodwill gesture, but there's no guarantee.

This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or any number in this link: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



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