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Keeping old number

Stewart76
Level 1: Joiner
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on ‎23-07-2020 11:50

on ‎23-07-2020 11:50

hi trying to speak to someone to help transfer and keep old mobile number, but keep getting disconnected.
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MI5
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on ‎23-07-2020 11:52

on ‎23-07-2020 11:52

@Stewart76 

How to here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Numbers to call on currently here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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