I bought a new phone on a new contract - still with o2, as I was on my last phone, but obviously new tariff. How do I keep my number?! Even the guy in the o2 store couldn’t help me, didn’t know if I’d still need a pac code or what! He started by saying ‘oh just put your old sim in your new phone...’ - yeah great, and keep paying for that contract while paying my new one?! If anyone can tell me what on earth to do I’d be very grateful ha!
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Hi @DelS, welcome to our community! Sorry to hear that you had some confusion around this. Please do check out the helpful advice above - it would be great to hear back from you if you managed to sort this out in the end or if you're still stuck and need further help?
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