Keep my number

[mattsmith]

I've just joined O2 and im trying to keep my old number, I've filled in the online form with PAC Code etc it says the form has been submitted then I get an email saying it hasn't?

[Cleoriff]

@O2Richardor @O2Emma  could you help with this please?

@mattsmith's number remains unchanged.

[O2Richard]

Thanks @Cleoriff 

Hi @mattsmith ill send you to get further info, i will have a look into this for you

Thanks

Richard

[mattsmith]

This should be sorted by 6pm tomorrow night thanks