08-02-2018 17:19
08-02-2018 17:19
How long should it take to change my new sim to my existing number after the keepmynumber form has been submitted?
Solved! Go to Solution.
08-02-2018 17:39
08-02-2018 17:39
08-02-2018 17:22
08-02-2018 17:26
08-02-2018 17:26
I did this 2 days ago and nothing happened. Then I read...you should receive a text if it was successful.
I reentered the details again yesterday, I had a text saying it would be completed.
The only change in details I made was my current number, it wants the number of your new o2 sim, not the number you’re bringing over...
not very clear!
08-02-2018 17:39
08-02-2018 17:39
09-02-2018 19:04
09-02-2018 19:19
09-02-2018 19:19
12-02-2018 14:25
12-02-2018 14:25
Hi @Anonymous thanks for coming back to update about the situation. Glad to hear it finally got sorted in the end. Hopefully it all goes well today!
12-02-2018 14:33
12-02-2018 14:33
12-02-2018 14:36
12-02-2018 14:36
wrote:
It would have fallen over due to using the wrong form I guess.
Looks like it, thanks for recommending the sim swap one above. Hopefully everything's fine now but @Anonymous please do give us an update if you do get stuck again.
12-02-2018 19:12
It’s now19:10 Monday evening and still no change of number although my phone is now showing ‘No Service’ and I unable to make any calls!