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Level 1: Joiner
Posts: 1
Registered: ‎13-02-2018
Accepted Solution

Did not subscribe and being charged £4.50 a week

I have been sent a text saying I'm being charged £4.50 a week for a subscription. I didn't subscribe to anything and they have sent me a number to text along with the word STOP. I have researched this and its happned to many people and they all said to text the number, however, whenever i try to text the number it says it will charge me extra to text that number. Does anyone know what i should do?
Posts: 83,409
Topics: 512
Solutions: 10,217
Registered: ‎04-04-2012

Re: Did not subscribe and being charged £4.50 a week

Definitely text the number first and some additional help on reclaiming costs here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 63,438
Topics: 528
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Registered: ‎04-01-2009

Re: Did not subscribe and being charged £4.50 a week

In future be very careful what links you  click on, social media is the biggest culprit for this and this is enough to subscribe you to these scams. H